Terms & Conditions
MICROBLADING
BOOKING POLICY
A DEPOSIT IS REQUIRED TO BOOK AN APPOINTMENT. ALL DEPOSITS ARE STRICTLY NON-REFUNDABLE IN THE CASE OF CANCELLATION, CHANGE OF MIND, NO-SHOW, UNPRECEDENTED CIRCUMSTANCES, PREGNANCY, TRANSPORTATION ISSUES OR ANY OTHER.
THE DEPOSIT WILL BE DEDUCTED FROM THE REMAINING BALANCE.
LASH TRAINING COURSE
BOOKING POLICY
PRIVATE OR GROUP COURSE ENROLMENT REQUIRES A 50% DEPOSIT TO RESERVE A SEAT. THE REMAINING BALANCE IS DUE NO LESS THAN 48HRS BEFORE THE BEGINNING OF THE COURSE.
MICROBLADING
RESCHEDULING POLICY
RESCHEDULING A SERVICE REQUIRES NO LESS THAN 3 DAYS NOTICE BEFORE APPOINTMENT. FAILURE TO PROVIDE ADVANCED NOTICE REQUIRES A NEW DEPOSIT TO BOOK ANOTHER APPOINTMENT.
LASH TRAINING COURSE
RESCHEDULING POLICY
RESCHEDULING A LASH COURSE MUST BE REQUESTED WITHIN 14 DAYS AFTER SENDING THE DEPOSIT TO BE ABLE TO REUSE THE SAME DEPOSIT FOR A LATER DATE, OTHERWISE THE DEPOSIT IS FORFEITED. STUDENTS HAVE UP TO 1 YEAR TO RE-ENROL FOR ONE ALTERNATIVE DATE. TO CHANGE A COURSE DATE CONTACT LIVELOVELASHMTL@GMAIL.COM WITH YOUR REQUEST.
LATE ARRIVALS
DUE TO THE METICULOUS NATURE OF OUR SERVICES, LATE ARRIVALS CANNOT BE ACCOMMODATED IN ORDER TO SERVE THE NEXT CUSTOMER IN A TIMELY MANNER. ARRIVING MORE THAN 15 MINUTES LATE TO AN APPOINTMENT IS CONSIDERED A "NO SHOW", WHICH RESULTS IN AUTOMATIC APPOINTMENT CANCELLATION AND THE DEPOSIT WILL BE FORFEITED.
CANCELLATION POLICY
CUSTOMERS AND STUDENTS ARE ASKED TO BE 100% CERTAIN BEFORE BOOKING A TREATMENT OR COURSE DATE AS ALL DEPOSITS ARE NON-REFUNDABLE UPON CANCELLATION FOR ANY REASON, INCLUDING CHANGE OF MIND, NO-SHOW, UNPRECEDENTED CIRCUMSTANCES, PREGNANCY, TRANSPORTATION ISSUES, OR OTHER.
REFUND POLICY
ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE (NO EXCEPTIONS).